Privacy Policy

Effective date: September 2026

This Privacy Policy explains how Medialogic Computer Trading LLC (“Medialogic”, “we”, “us”, “our”), Dubai, United Arab Emirates, collects, uses, and protects information you provide through the forms hosted at forms.medialogicdubai.com and forms we embed on our websites (the “Service”). By submitting a form, you agree to this Policy.

1. Information we collect

When you complete one of our forms, we may collect the details you enter, which can include:

• Your name;
• Email address;
• Phone number;
• Company or organisation;
• Any files you choose to upload; and
• Any other information a specific form requests.

We also automatically collect limited technical data to operate and secure the Service, including your IP address, browser type, referring page, and the date and time of your submission.

2. How we use your information

• To respond to your enquiry and provide the products, trials, quotes, or support you requested;
• To communicate with you about your request;
• To operate, secure, and improve the Service;
• To detect and prevent spam, fraud, or abuse; and
• To comply with our legal obligations.

3. Retention

We keep your information only for as long as necessary to handle your enquiry and for any period required to meet our legal, accounting, or reporting obligations. When it is no longer needed, we delete or anonymise it.

4. Service providers

We use Cloudflare to deliver and secure the Service, including spam and bot protection (Cloudflare Turnstile). Notification emails relating to your submission are sent through Microsoft 365 Exchange. These providers process data only as needed to provide their services to us. We do not sell your personal information.

5. Cookies

The public forms use only essential cookies — for example, security cookies set by Cloudflare/Turnstile. Our administrative area uses a session cookie for signed-in staff. We do not use advertising cookies on the forms.

6. Security

We take reasonable technical and organisational measures to protect your information, including encryption in transit (HTTPS), access controls, and spam protection. No method of transmission or storage is completely secure, but we work to safeguard your data.

7. Your rights

You may request access to, correction of, or deletion of the personal information you submitted to us. To make a request, contact us at [email protected].

8. Changes to this Policy

We may update this Policy from time to time. The latest version will always be posted on this page with a revised effective date.

9. Contact us

Medialogic Computer Trading LLC, Dubai, United Arab Emirates
Email: [email protected]